Privacy

Philip Suen’s Online Travel Assist Us (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Travel preferences and interests
  • Payment information (for booking assistance)
  • Any other information you choose to provide

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited on our website
  • Time and date of visits

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and personalize our services
  • To process your bookings and transactions
  • To communicate with you, including sending updates and promotional materials
  • To improve our website and services
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations and protect our rights

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • With service providers who perform services on our behalf (e.g., payment processors, travel service providers)
  • To comply with legal obligations, such as responding to subpoenas or legal processes
  • To protect our rights, property, or safety, and the rights, property, or safety of others
  • In connection with a business transaction, such as a merger, acquisition, or asset sale

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Choices

You have the following rights regarding your personal information:

  • To access, update, or delete your personal information
  • To opt-out of receiving promotional communications from us
  • To object to the processing of your personal information
  • To withdraw your consent at any time, where we have relied on your consent to process your information

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.